Privacy Policy

Hammock Corporation (hereafter “Company”) is engaged in the development and sales of packaged software, and we would like to help improve productivity for companies by offering various software and solutions.
The Company, as a business that handles the personal information of individuals connected with the Company and/or its customers, is aware of the importance of careful protection and management of personal information that we have collected, and hereby declare we will faithfully fulfill the following points as part of our privacy policy now and in the future as well.

1. With regards to all personal information handled in the course of our business, and the personal information of our employees and the like, the Company will comply with the laws and regulations regarding the handling of said personal information, as well as other principles and guidelines established by our country. Furthermore, we hereby establish a personal information protection management system in accordance with the guidelines set forth in the Japanese Industrial Standard “Personal Information Protection Management Systems—Requirements” (JIS Q15001).
   
   
2. The Company will specify the purpose for the acquisition and usage of all personal information and will not handle any more personal information than is required for the achievement of the stated purpose. Moreover, we will take appropriate measures to ensure that personal information is not used other than for the stated purpose.
   
   
3. The Company will not provide personal information it has acquired to any third party, except with the express consent of the individual or in accordance with laws and regulations.
   
   
4. The Company will, upon receiving any complaints or consultations regarding the management of personal information, promptly look into the facts of the case and respond in good faith within a reasonable time frame.
   
   
5. The Company will, in order to appropriately manage the personal information acquired, put into place organizational, personal, physical, and technical safety measures so as to prevent or rectify any leaks of, destruction of, or damage to said personal information.
   
   
6. The Company will, in the future, continue to review its personal information protection management system in keeping with social conditions and the changing environment and work to improve personal information management.

Established on October 12, 2004
Revised on April 2, 2018
Daisuke Wakayama, Chief Executive Officer, Hammock Corporation

Regarding PrivacyMark

The Company was certified by the JIPDEC to be qualified for the PrivacyMark on September 4, 2009.

[Registered Organization] Hammock Corporation [Registration Number] 10823385 [Registration Date] September 4, 2009

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Regarding the Handling of Personal Information

1. Personal Information Usage Purpose

The Company will use the personal information within the boundaries required for the below-mentioned businesses or usage purposes. It will not be used for any other purpose without the individual’s express permission.

(1) Businesses

1. Business related to software development, sales, and service providing
2. Business related to employment selection
3. Business related to employee labor management

(2) Usage Purposes

1. Providing sales and service for the Company’s products
2. Providing maintenance and support for the Company’s products and services
3. Advertising, publicity, and sales promotional activity for the Company’s products and services
4. Surveys and analyses for the Company’s product development and quality improvement.
5. Responses to inquiries and requests
6. Business communications and discussions required in the course of operations
7. Contract fulfilment
8. Employment and selection activity
9. Employee labor management
10. Treatment and management of business cards entrusted by employees
11. For the above purposes 1–6, we may use information on business cards exchanged with customers, information entered on this website when requesting materials or making downloads, and survey information from seminars, etc. sponsored by the Company or distributors, and information acquired appropriately from public name lists.

2. Providing to Third Parties

In the below situations, the Company may provide or entrust information to third parties. In these cases, the Company will select the party to entrust the information to based upon its established criteria and, through a contract or the like, supervise, as appropriate and necessary, the safe management of the personal information.

1. When the individual has given consent
2. Outsourcing for use within the boundaries required for the achievement of the specified usage purpose
3. Providing to sales agents of our company’s products for use within the boundaries required for the achievement of the specified usage purpose
4. In the case of exigencies relating to the life of the individual or general public, when there are custodial requirements relating to body or assets, or when it is difficult to obtain the individual’s consent
5. When the disclosure or provision is required under laws and regulations.

3. Procedures for Disclosure, Revision, Etc.

Regarding requests for personal information disclosure, revisions, additions, deletion, suspension of use, erasure and/or suspension of provision to third parties, the Company will respond to [Personal information complaints and consultation desk]. Please attach required documents to the designated request form and send via mail.

(1) Request forms
• Request form for personal information usage purpose notification and disclosure	Download PDF
• Personal information revision request form	Download PDF
• Personal information use stoppage request form	Download PDF
(2) Documents to confirm identity (1 of the below)
• Copy of driver’s license	• Valid, non-expired and showing current address • Valid, non-expired ID from public safety commission (except for international license)
• Copy of passport	• Valid, non-expired and showing address
• Copy of health insurance card + copy of supporting documents    (Receipt of public utilities charge or certificate of residence)	• Health insurance card: Valid, non-expired • Supporting documents: Showing current address and within 3 months of issuance
(3) In the case of delegated agent
• In addition to (2) above, documents to confirm agency powers (power of attorney form)	Download PDF
• Individual’s registered seal certificate that is stamped on power of attorney form	• Showing current address and within 3 months of issuance

* Please blackout sensitive information such as permanent domicile, etc.

(1) Handling Charge

Please understand that there will be a handling charge of 1,000 Japanese yen per each request for “personal information usage purpose notification and disclosure.” After we have received the required documents and identifying documents from the [Personal information complaints and consultation desk] and, after confirming that the handling charge has been sent electronically according to the Company’s instructions, we will begin the process.

(2) Response Method for Disclosure Requests, Etc.

We will respond by letter to the address written on the claimant’s request document.
Although, the response will be sent in a reasonable time frame following the receipt of the request, it may be delayed in some cases. Thank you for your understanding.

(3) Cases When Disclosure Cannot Be Made

Please understand that in the following cases, disclosures may not be possible. Furthermore, when it has been decided that no disclosure will take place, the reason will be explained in writing. Handling charges will not be returned even in the event it is decided that information will not be disclosed.

1. In the case that individual’s identity cannot be confirmed
2. In the case that required documents are missing
3. In the case that, when making the request by proxy, power of attorney cannot be confirmed
4. In the case that personal data retained does not correspond to the information requested
5. In the case there is a danger of causing damage to the individual or third party’s life, body, assets, or other rights and interests
6. In the case there is a danger of causing a considerable obstacle to the reasonable implementation of the Company’s business
7. In the case that it is in violation of laws and regulations

If there are any questions regarding the specific procedures for disclosure requests and the like, please contact [Personal information complaints and consultation desk].

4. About This Website

(1) About SSL

This website is “SSL-protected” in order to protect customers’ personal information.
By using a browser compatible with security features such as Microsoft Internet Explorer, Google Chrome, Mozilla Firefox or the like, personal information entered by the customer such as name, address, telephone number, etc. is automatically encrypted before being sent, so even in the case of interception of the data by a third party, there is no danger of the contents being stolen.
If using a browser incompatible with SSL-protection, there may be cases in which the website cannot be accessed or information cannot be entered. We recommend that you use the latest version of your browser.

(2) About Cookies

This website uses cookies for improvement and to make the site easier to use. Except in the case that the individual has given consent, information from cookies will not be stored. By changing their browser settings, customers can choose to either accept or reject cookies. However, please understand that by rejecting cookies, some services may become either restricted or unavailable.

(3) Advertising Transmission Using Cookies

• Third party distributors, including Google and Yahoo!, place advertisements for the Company’s on various websites throughout the Internet.
• Third party distributors, including Google and Yahoo!, distribute advertisements based on information on past access to this website acquired from the use of cookies.
• Users can access the Google/Yahoo! advertising opt-out page to block the use of cookies.
  (Or users can access the Network Advertising Initiative opt-out page to block the third party distributors’ use of cookies.)
  
  Yahoo! advertising opt-out page
  （https://btoptout.yahoo.co.jp/optout/preferences.html）
  Google advertising opt-out page
  （https://policies.google.com/technologies/ads）
  Network Advertising Initiative opt-out page
  （https://www.networkadvertising.org/choices）

(4) About Access History

Although this website records IP addresses, browser and OS information, and access time in order to make improvements, the data required to identify specific personal information is not included. We use this data for statistical analysis in order to improve our website.
Furthermore, we may use information on business cards exchanged with customers, information entered on this website when requesting materials or making downloads, and survey information from seminars, etc. sponsored by the Company or distributors, information acquired appropriately from public name lists, and link it to access history acquired from the use of cookies.
The Company uses this type of access history as part of the personal information in accordance with “(2) Usage Purposes” listed under “1. Personal Information Usage Purpose” under “Regarding the Handling of Personal Information.”

(5) Disclaimer

The Company accepts no responsibility for the handling of personal information by websites linked to our website by businesses or individuals other than the Company.

5. Inquiries About the Handling of Personal Information

For complaints or consultations regarding the Company’s handling of personal information, or about inquiries regarding [procedures for requesting disclosure, etc.], please contact the complaints and consultation desk below.

* Disclosable personal information is “an aggregation of systematically organized personal information, and the Company has the authority, upon the individual’s request, to disclose, revise, make additions or deletions to, suspend the usage, erase and/or suspend provision to third parties.”

6. Shared Use

The Company may at times share personal information.
In such cases, the below will be communicated and use will not take place without the individual’s permission.

1. Notice of shared use
2. Personal information to be shared
3. Range of shared users
4. Objective of shared users
5. Name or title of person in charge of managing the shared use of personal information
6. Acquisition method

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